Proven Experience
At Financial Transaction Services, we've put together one of the finest teams ever assembled in our industry. Starting at the top, our management team consists of industry veterans whose collective expertise is well over 100 years. We demand no less than the absolute best qualifications of every employee at our company.
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Officers
| Brian Shanahan | CEO and Chairman of the Board |
| Jeff Shanahan | President and Board Member |
| Rob Nathan | Chief Operating Officer |
| Debbie Cotts | Director of Finance |
Managers
| Kelly Armstrong | Vice President, Operations |
| Patrick Shanahan | Director of Agent Management |
| Angelo Grecco | Vice President, Sales |
| Laith Yaldoo | President, FTS - Detroit |
| Eric Odegard | Referral Sales and Advisor |
Brian Shanahan — CEO and Chairman of the Board
Brian P. Shanahan founded FTS following previously successful payment and transaction processing business ventures with Retail Systems Consulting, Integrated Business Services, The Logix Companies and Transaction Solutions. Brian founded, developed and completed an acquisition client portfolio sale in each previous company in which equity and investment partners realized substantial return on investment.
Since 1991, Brian has been involvled in debit and credit card processing, ATM placement and processing, ID Authentication services, Agent Bank programs and Gift Card programs where he developed solid business relationships with key payment processing industry executives.
Brian's focus as Chairman will be to provide vision and leadership to the Board in rapid growth opportunities, client portfolio development and key strategic partnership relationships with regional banks and other strategic supplier partners to FTS.
Jeff Shanahan — President and Board Member
Jeff Shanahan joined FTS in 2006 after a successful career in Management Consulting. Originally brought on to run operations, Jeff was promoted to President in 2008. As COO, Jeff developed all the operational processes and procedures utilized at FTS including the application processing web enabled tools and residual reporting. Current roles include ongoing management of the FTS and its subsidiaries, contract management/negotiation with FTS's processing partners, operations oversight, investor relations, and sales development.
Prior to joining FTS, Jeff was worked as Management Consultant for Booz Allen Hamilton and Capgemini. Specifically, his experience includes project management and business analysis roles in regulatory compliance, and case management system implementations; experience also includes pricing policy development, business case development, and SAP process/systems analysis & testing.
Jeff is an expert on helping companies create tangible ROI and business value from content management, portal, personalization, mobile, enterprise integration and other technologies.
Jeff is a graduate of Pennsylvania State University with a degree in Management Science and Information Systems.
Eric Odegard — Referral Sales and Advisor
Mr. Odegard began the credit card industry in 1994 working as a managing agent for a US based carrier for Lloyds of London insuring acquiring banks and ISO’s against chargeback liability.
In 1998 he accepted the position of Vice President of sales for Electronic Commerce Systems in Los Angeles. Mr. Odegard founded Aliant Financial Services in 2003 and grew the company through the acquisition of a nationally based independent sales force covering over 30 states.
Laith Yaldoo — President, FTS - Detroit
Laith Yaldoo brings extensive experience in startups, ownership and management of various businesses, including those in retail, sales, finance, management, real estate and legal backgrounds.
Laith Yaldoo is the President of FTS Detroit LLC, a national credit card processing company, which he originally founded as National Processing Services LLC (“NPS”) and later sold to Optimal Payments Corp. (OPMR: NASDAQ). Mr. Yaldoo develops national and robust sales organizations nationwide, implements new sales strategies and techniques in the industry. Under Mr. Yaldoo’s leadership, FTS Detroit has developed an extremely diversified and solid merchant base existing and operating throughout many regions of the United States and abroad spanning across a myriad of industries.
Prior to NPS, Mr. Yaldoo was a practicing attorney from 1993 to 2002. He was a partner at Jaffe, Raitt, Heuer & Weiss, P.C., one of Michigan’s largest and premier law firms.
Mr. Yaldoo graduated from Wayne State University Law School, Detroit, Michigan in 1993, J.D., cum laude. He earned his Bachelor in Business Administration in 1990 (in Professional Accounting) from the University of Michigan-Dearborn, Michigan: where he graduated with Honorable Distinction
Angelo Grecco — Vice President, Sales
Angelo Grecco brings thirteen years of industry experience to FTS. Angelo specializes in recruiting and developing successful relationships with top Sales Groups. His main focus is to continue to build on the strong network of Agents, ISO, and Agent Bank relationship that FTS already has in place.
Angelo will also continue to manage and support the portfolio of merchants and network of Agent Groups for the FTS subsidiary Allied Bancard. Angelo has served as Allied Bancard’s President for the past 3 years. Prior to starting and building up Allied Bancard he worked as VP of Operations at Allied Merchant Services controlling the day-to-day needs of the Agents and Merchants.
Angelo is a graduate of Indiana University and resides in Chicago, IL.
Rob Nathan — Chief Operating Officer
Rob has nearly a decade of consulting, operational, and technical sales experience. Prior to entering the merchant services arena, Rob lead business recovery and technology integration projects with PricewaterhouseCoopers and FTI Consulting. In this role, he advised debtors in Chapter 11 restructurings, provided expertise in data analytics and information management, and implemented operational improvements for clients across multiple industries.
Since joining FTS, Rob has lead the B2B sales and development initiative and will continue to support advanced payment solutions, and manage our flagship product, FTS Connect.
Mr. Nathan is a graduate of Indiana University’s Kelley School of Business, majoring in Computer Information Systems, Business Process Management, and Operations Management.
Debbie Cotts — Director of Finance
Debbie has over 25 years experience in accounting, foreign currency translation, fixed assets, budgeting and forecasting, payroll and accounts payable in both the national and international arenas for publicly-traded and privately-held companies. She has held various management positions at companies such as Diebold Incorporated, OMNOVA Solutions Inc., Impress USA, and iPayment Inc..
Debbie received both an MBA and a BS in Business Management with concentration in finance and marketing from Ashland University. She is a member of the Institute of Management Accounts and the International Accounts Payable/Accounts Receivable Professionals.
Kelly Armstrong — Vice President, Operations
Kelly Armstrong manages both the Customer Service and Boarding Teams for FTS. Along with these responsibilities, she also underwrites the majority of applications as well as works closely with many of the ISO’s and their sales agents with day to day support.
Kelly graduated from Ohio University (Athens, OH) in 1990 with a bachelor’s degree in Health/Human Services and continued on to Marshall University (Huntington, WV) until 1992 for graduate studies.
Kelly worked for First Data Corporation for 10 years prior to joining FTS in 2006. Her job responsibilities at FDR included both account management and new business sales to large financial institutions. During this time, she won the Presidents Club Award in 2000, 2001, and 2003 for exceeding sales quotas.
Kelly spent the first year of her career with FTS as a sales agent and is now focused on improving daily operations at FTS to better assist both merchants and sales agents.
Patrick Shanahan — Director of Agent Management
Patrick Shanahan manages key agents and ISO relationships for FTS. Patrick focuses on developing and maintaining strong business relationships which help enable FTS to continue growing its sales channels.
Patrick graduated from Pennsylvania State University in 2007 with a Bachelors Degree in Political Science. Mr. Shanahan started with the consulting firm, Booz Allen Hamilton, in Washington DC, working as a management consultant on various IT projects for the Federal Government.
Patrick began working at FTS in early 2008 as the Operations Manager of Aliant Financial Services, an FTS subsidiary. Patrick has since transitioned to help manage and maintain the most important and fastest growing agent/ISO groups within FTS. Patrick also directs the development and support of FTS Connect.